Обсуждение: Technical Support

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Technical Support

От
"Murphy, Kimberly R CTR TRANSCOM TCJ6 (USA)"
Дата:

To whom it may concern,

 

I am currently trying to upgrade PostgreSQL 9.4.9 to 9.6.22 and am running into issues.

I’m not sure who to contact or if you can please point me in the right direction to get technical support.

When installing, I receive an Error Box stating: “there was a problem running post-install step. Installation may not complete correctly. The database cluster initialization failed.”

Can you please assist?

 

 

Kimberly Murphy

Senior System Administrator

USTRANSCOM J6-YMT

Testing and Integration Lab (TIL)

Phone: 618-229-5047

Group: 618-229-5628

 

Вложения

Re: Technical Support

От
Daniel Gustafsson
Дата:
> On 8 Sep 2021, at 15:46, Murphy, Kimberly R CTR TRANSCOM TCJ6 (USA) <kimberly.r.murphy4.ctr@mail.mil> wrote:
>
> To whom it may concern,
>
> I am currently trying to upgrade PostgreSQL 9.4.9 to 9.6.22 and am running into issues.
> I’m not sure who to contact or if you can please point me in the right direction to get technical support.
> When installing, I receive an Error Box stating: “there was a problem running post-install step. Installation may not
completecorrectly. The database cluster initialization failed.” 
> Can you please assist?

This list is for reporting bugs in Postgres, and not general questions.  The
appropriate list is pgsql-general:

    https://www.postgresql.org/list/pgsql-general/

And if you are interested in contracting professional services to assist you
there is a list on the website of companies providing this:

    https://www.postgresql.org/support/professional_support/

--
Daniel Gustafsson        https://vmware.com/




Re: Technical Support

От
Semab Tariq
Дата:
Hi Kimberly

On Wed, Sep 8, 2021 at 11:27 PM Daniel Gustafsson <daniel@yesql.se> wrote:
> On 8 Sep 2021, at 15:46, Murphy, Kimberly R CTR TRANSCOM TCJ6 (USA) <kimberly.r.murphy4.ctr@mail.mil> wrote:
>
> To whom it may concern,

> I am currently trying to upgrade PostgreSQL 9.4.9 to 9.6.22 and am running into issues.
> I’m not sure who to contact or if you can please point me in the right direction to get technical support.
> When installing, I receive an Error Box stating: “there was a problem running post-install step. Installation may not complete correctly. The database cluster initialization failed.”
 
Thanks for reaching out
Seems like some PostgreSQL initialization issue
For our better understanding of the problem can you please send over the following details
1) Your operating system name and version
2) Installation log file(Can be found inside systems tmp/temp directory i.e, install-postgresql.log)
 
> Can you please assist?

This list is for reporting bugs in Postgres, and not general questions.  The
appropriate list is pgsql-general:

    https://www.postgresql.org/list/pgsql-general/

And if you are interested in contracting professional services to assist you
there is a list on the website of companies providing this:

    https://www.postgresql.org/support/professional_support/

--
Daniel Gustafsson               https://vmware.com/





--
Thanks & Regards,
Semab